Effective Date: [July 19,2026]

This Contact Information page explains how customers may contact Auguste Vane LLC ("Auguste Vane," "we," "our," or "us") regarding orders, products, shipping, returns, or any other customer service inquiry.

We are committed to providing professional, responsive, and courteous customer support and will make reasonable efforts to address all inquiries in a timely manner.

Customer Support

Business Name
Auguste Vane LLC

Business Address

30 N Gould St Ste R
Sheridan, WY 82801

Email Address
info@augustevane.com

Support Availability

Customer support inquiries are reviewed during our regular business hours.

Monday – Friday
9:00 AM – 6:00 PM (Mountain Time)

We aim to respond to all inquiries within 1–2 business days. Response times may vary during weekends, U.S. federal holidays, promotional periods, or times of unusually high inquiry volume.

Contacting Us About an Order

To help us assist you as efficiently as possible, please include the following information when contacting us regarding an existing order:

• Your full name.
• Your order number.
• The email address used to place the order.
• A description of your inquiry.
• Photographs of the product or packaging, where applicable.

Providing complete information helps us review your request more efficiently and provide an appropriate resolution.

Customer Support Services

Our customer support team can assist with matters including:

• Order status and delivery inquiries.
• Shipping questions.
• Return and refund requests.
• Damaged, defective, or incorrect items.
• Product-related questions.
• General website assistance.

Our Commitment

At Auguste Vane LLC, we value every customer and strive to deliver a professional shopping experience from purchase through post-sale support.

We are committed to handling customer inquiries fairly, respectfully, and in accordance with our published policies.