Privacy policy

Effective Date: [July 19,2026]

At Auguste Vane LLC ("Auguste Vane," "we," "our," or "us), we respect the privacy of our customers and visitors and are committed to handling personal information with appropriate care.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit, access, use, or make a purchase through the Auguste Vane website, or otherwise communicate with us.

Auguste Vane uses Shopify to operate its online store and provide the services made available through the website. Where this Privacy Policy and our Terms of Service address the same subject matter, this Privacy Policy governs matters relating specifically to the collection, processing, use, and disclosure of personal information.

Please review this Privacy Policy carefully so that you understand how your personal information may be handled in connection with the Auguste Vane experience.

1. Personal Information We Collect

The information we collect depends on how you interact with Auguste Vane, the services or features you use, where you reside, and applicable legal requirements.

For purposes of this Privacy Policy, personal information means information that identifies you or can reasonably be linked to you or another individual. Information that has been anonymized or de-identified so that it cannot reasonably be linked to an individual is generally not considered personal information.

Depending on how you interact with the website, we may collect or process the following categories of information:

Contact information, including your name, email address, telephone number, billing address, shipping address, and other contact details you provide.

Financial and payment information, including payment-card information, financial account information, transaction details, payment status, and other information necessary to authorize and complete a transaction. Payment information may be processed directly by the applicable payment provider.

Account information, where customer-account functionality is available, including usernames, passwords, preferences, settings, and other information associated with the account.

Transaction information, including products viewed, products added to a cart or wishlist where applicable, products purchased, returned, exchanged, or canceled, and other information relating to transactions.

Communications, including information contained in customer-support inquiries and other correspondence, photographs, documents, or information you voluntarily provide.

Device and technical information, including information relating to your device, browser, network connection, IP address, and other technical identifiers.

Usage information, including information concerning how and when you interact with or navigate the website and its features.

The categories actually collected may vary depending on the features, technologies, and services available through the website.

2. Sources of Personal Information

We may obtain personal information from several sources, including:

Directly from you, when you place an order, create an account where available, communicate with us, or otherwise provide information through the website.

Automatically through the website, including information collected from your device through cookies and similar technologies when you browse or interact with our Services.

From service providers, where third parties collect or process information on our behalf in connection with technology, payments, customer support, security, analytics, delivery, or other business functions.

From partners or other third parties, where information is provided to us in connection with legitimate business activities, services, or interactions.

These sources correspond with the source categories identified in the Shopify-generated policy you provided.

3. How We Use Personal Information

We use personal information for purposes reasonably necessary to operate Auguste Vane, provide our Services, administer transactions, and maintain an appropriate relationship with our customers.

These purposes may include:

Processing payments and transactions.
Fulfilling and administering orders.
Arranging shipping and delivery.
Processing returns, refunds, exchanges, and cancellations.
Managing customer accounts where available.
Responding to customer inquiries and providing support.
Remembering preferences and improving the shopping experience.
Maintaining, developing, and improving the website and its functionality.
Understanding website activity and performance.
Protecting against fraud, unauthorized activity, malicious behavior, and security incidents.
Providing transactional and service-related communications.
Providing marketing, promotional, advertising, or personalized experiences where permitted and applicable.
Complying with applicable legal and regulatory requirements.
Enforcing our Terms of Service and other policies.
Protecting the rights, property, security, and legitimate interests of Auguste Vane, our customers, and others.

These purposes reflect the corresponding categories described in Shopify's current generated policy, including service delivery, marketing and advertising, security and fraud prevention, communications, and legal compliance.

4. Marketing and Advertising

Where permitted by applicable law and supported by the services and features available on the website, we may use personal information for marketing, promotional, advertising, and personalization purposes.

This may include promotional communications and advertising based on permitted interactions with the website, purchases, products viewed, cart activity, or other activity associated with the Services.

You may opt out of promotional email communications by using the unsubscribe mechanism included in the relevant communication. Opting out of promotional communications does not prevent us from sending communications necessary to administer an order, transaction, account, or customer-support matter.

Certain marketing and advertising activities may involve Shopify features or third-party services that process information in accordance with their own applicable policies. Shopify's generated policy specifically identifies marketing, personalized advertising, and potential sharing with business or marketing partners where applicable.

5. Payment Information

Payments may be made using the methods made available at checkout, including major credit and debit cards, Shop Pay, Apple Pay, Google Pay, and other payment methods that may be offered from time to time.

Payment information may be transmitted directly to the applicable payment provider for authorization and processing. The relevant provider may independently collect, use, and retain payment information in accordance with its own terms and privacy practices.

Customers should not send full payment-card information, security codes, passwords, or other sensitive payment credentials to Auguste Vane through ordinary email or customer-support channels.

6. Orders, Delivery, and Customer Support

Information necessary to complete and administer an order may be disclosed to service providers involved in order processing, fulfillment, delivery, payment processing, customer support, fraud prevention, security, and related business functions.

Such information may include your name, contact information, shipping address, order details, and other information reasonably necessary to complete the relevant service.

When you contact Info@augustevane.com, we may collect and retain the information contained in your communication, including your order number, photographs, documents, and other information you choose to provide.

We use this information to respond to inquiries, administer orders, investigate issues, process returns and refunds, and maintain appropriate customer-service records.

7. Cookies and Similar Technologies

The website may use cookies and similar technologies to support essential functionality, remember preferences, understand website activity, improve performance, and, where applicable, support analytics, advertising, or personalized experiences.

The technologies used and their purposes may change as website features, applications, integrations, and business requirements evolve.

Depending on your location and applicable law, certain cookies and similar technologies may be managed through available privacy controls or your browser settings. Disabling certain technologies may affect website functionality.

Shopify provides merchants with privacy and consent-management tools that may include cookie-banner functionality and data-sharing controls. The specific technologies and configuration applicable to the website may vary over time.

8. How We Disclose Personal Information

We may disclose personal information where reasonably necessary to operate our business, provide Services, complete transactions, comply with applicable legal requirements, or protect our legitimate interests.

Categories of recipients may include:

Shopify and related service providers.
Payment and transaction service providers.
Website, hosting, cloud-storage, and technology providers.
Fulfillment, shipping, and delivery service providers.
Customer-support providers.
Analytics, security, and fraud-prevention providers.
Marketing and advertising partners, where applicable.
Professional advisers, including legal, accounting, and financial advisers.
Affiliates or companies within our corporate group, where applicable.
Government authorities, regulators, courts, or law-enforcement agencies where disclosure is required or permitted.
Parties involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction.

We may also disclose information when you direct us to do so, request a disclosure, or otherwise provide the required consent.

These categories reflect the disclosure purposes described in the Shopify-generated policy you provided.

9. Relationship with Shopify

The Auguste Vane website is hosted and supported by Shopify, which provides the technology and infrastructure used to operate our online store.

Information submitted through our Services may be transmitted to and processed by Shopify and other service providers in order to provide, maintain, secure, and improve the Services.

Shopify may also process information concerning interactions with our store in connection with certain Shopify features and enhanced capabilities. Where Shopify is independently responsible for particular processing activities, Shopify may be responsible for responding to privacy requests relating to that processing.

Additional information regarding Shopify's treatment of personal information and applicable privacy rights is available through Shopify's own privacy resources.

Shopify's generated Privacy Policy specifically identifies Shopify's role in hosting and processing information and directs customers to Shopify's privacy resources.

10. Third-Party Websites and Services

The website may contain links to or integrations with websites, platforms, applications, or services operated by third parties.

These third parties operate independently and may collect, use, or process information according to their own privacy policies and terms.

Auguste Vane does not control and is not responsible for the privacy, security, availability, content, or practices of third-party websites or services.

Customers should review the applicable privacy and security policies before providing personal information to a third party.

11. Data Retention

We retain personal information for as long as reasonably necessary to provide Services, complete transactions, provide customer support, maintain business and transaction records, resolve disputes, prevent fraud, enforce agreements, and satisfy applicable legal, tax, accounting, or regulatory requirements.

The appropriate retention period depends on the nature of the information, the purpose for which it was collected, and applicable legal requirements.

When information is no longer reasonably required for these purposes, we may delete, anonymize, or otherwise dispose of it in accordance with our applicable practices and legal obligations.

Shopify likewise states that retention depends on factors such as maintaining an account, providing Services, complying with legal obligations, resolving disputes, and enforcing applicable agreements.

12. Data Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.

No electronic transmission or storage system can be guaranteed to be completely secure. While we take reasonable measures to protect personal information, we cannot guarantee absolute security.

Customers should avoid sending sensitive or confidential information through unsecured communications.

13. Your Privacy Rights and Choices

Depending on where you reside and whether applicable legal requirements or thresholds are satisfied, you may have certain rights concerning your personal information.

Depending on applicable law, these rights may include:

The right to know or request access to personal information we maintain about you.
The right to request correction of inaccurate information.
The right to request deletion of personal information, subject to applicable exceptions.
The right to request portability of certain personal information.
The right to manage promotional communication preferences.
The right to opt out of certain forms of sale, sharing, targeted advertising, or other processing where applicable.
The right to limit certain uses of sensitive personal information where applicable.
The right to appeal certain privacy-request decisions where applicable.
The right to exercise applicable privacy rights without unlawful discrimination.

Privacy rights are not absolute and may depend on your location, the nature of the request, and statutory exceptions.

Shopify's current generated policy likewise explains that privacy rights vary by jurisdiction and may apply only in certain circumstances.

14. Exercising Privacy Rights

Privacy-related requests may be submitted to:

Info@augustevane.com

We may take reasonable steps to verify your identity before processing a request.

Where permitted by applicable law, you may authorize another person to submit a request on your behalf. We may require reasonable evidence of that authorization and may independently verify your identity before completing the request.

We will respond to valid requests within the timeframe required by applicable law.

We will not unlawfully discriminate against you for exercising a privacy right available to you under applicable law.

15. Privacy Complaints and Appeals

If you have a concern regarding the manner in which we handle personal information, please contact us at Info@augustevane.com so that we may review the matter.

Depending on where you reside and the applicable law, you may also have the right to appeal certain decisions or submit a complaint to a relevant privacy or data-protection authority.

Shopify's current generated policy similarly provides for complaints and, depending on jurisdiction, potential appeals or complaints to a relevant authority.

16. Children's Privacy

The website is not intended for children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us improperly, please contact Info@augustevane.com so that the matter can be reviewed.

As of the Effective Date of this Privacy Policy, we do not knowingly sell or share personal information of individuals under 16 years of age where those terms are defined by applicable law.

17. International Data Processing

Personal information may be transferred to, stored in, or processed in jurisdictions outside the location where you reside.

Such processing may occur because Auguste Vane, Shopify, or service providers supporting the Services operate across multiple jurisdictions.

Where required by applicable law, we will use recognized transfer mechanisms and other appropriate safeguards for cross-border processing.

Where applicable to transfers from the European Economic Area or the United Kingdom, recognized mechanisms may include Standard Contractual Clauses or equivalent lawful transfer mechanisms.

18. Changes to This Privacy Policy

Auguste Vane LLC may revise this Privacy Policy from time to time to reflect changes in our business operations, website functionality, technologies, services, or applicable legal and regulatory requirements.

Any revised version becomes effective when published on this page unless otherwise stated.

The Effective Date shown above identifies the current version of this Privacy Policy.